2 thoughts on “AT&T, BellSouth and Verizon Willingly Share Customer Phone Records With NSA – Tikun Olam תיקון עולם إصلاح العالم
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  1. Class action suits are an appropriate response to the actions by telephone companies. However there is a far more powerful action that individuals can take. A Company who sells your phone records to the government is guilty of a material breach of contract. I have just notified my service provider, Verizon, that I have cancelled my service, effective immediately. If they ignore my request, I have informed them that the next communication will be with my lawyer.

    As consumers we have a right to choose who to purchase products from. Imagine a quick stop at the local KFC. If to complete the purchase you were required to produce your drivers license and have your thumbprint scanned for future government use, would you continue to visit this store? For that matter would you make the purchase? Why then would you purchase phone services?

    It will not take too many cancelled subscriptions to help Verizon understand the bottom line impact of this illegal decision

  2. Absolutely right, David. That’s why I wrote my next post about cancelling my own Verizon Wireless accounts.

    The only problem was that the Washington Post revealed that Verizon Wireless, unlike Verizon, did NOT particpate in the NSA program. After calling Verizon Wireless several times, it appears they’re not participating though they’re doing a helluva bad job communicating this to their customers & the world. They’ve released no public statement differentiating themselves fr. the parent company & their own customer service staff is telling VW customers to call Verizon’s Customer Relations staff if they want further info about the NSA stuff. Which of course confuses VW customers no end since they want to know about VW’s policy on this, not Verizon’s.

    I’m writing a post tonight about the whole mess & VW’s customer communications policies aren’t going to come out of it smelling like a rose.

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